Last Updated: 03/03/2026

1. Introduction

AIBrandTracking ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this policy carefully.

2. Information We Collect

We may collect the following types of information:

Personal Information: Information you provide when you register for an account, such as your name, email address, and company name.
Brand and Query Data: Information you provide for the purpose of using the Service, including brand names, competitor names, and search queries related to your brand monitoring.
Usage Data: Information automatically collected when you access the Service, such as your IP address, browser type, operating system, pages viewed, and the dates/times of your visits. This may involve the use of cookies (see our Cookie Policy).
Third-Party LLM Data: We collect the responses generated by third-party LLMs based on the queries you initiate through the Service.
Aggregated Statistics: Data derived from LLM responses and your usage, presented in an aggregated and anonymized format.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain the Service.
To create and manage your account.
To process your requests and send queries to third-party LLMs on your behalf.
To analyze LLM responses and generate visibility statistics for you.
To improve and personalize the Service.
To communicate with you, including responding to inquiries and sending service-related updates.
To monitor and analyze usage trends and activities.
To ensure security and prevent fraud.
To comply with legal obligations.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Third-Party LLM Providers: We send the brand names and queries you provide to third-party LLM providers (e.g., OpenAI, Google) to fulfill the core functionality of the Service. These providers have their own privacy policies governing their use of data.
With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf (e.g., hosting, database management, analytics). These providers are obligated to protect your information.
For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information for other purposes with your explicit consent.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information and brand/query data for as long as your account is active or as needed to provide you with the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Aggregated and anonymized data may be retained indefinitely.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its processing. Please contact us if you wish to exercise these rights.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. Please refer to our Cookie Policy for more details.

9. Children's Privacy

The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@aibrandtracking.com.